Order Tracking



TRACK MY ORDER

To access your updated order information, enter the email address and zip code you used for your purchase in the form below.

Enter Your Order Information:
Email: *
Billing Zip Code: *

*Indicates a required field

ORDER PROCESS

Orders are processed in order they are received. Normal processing can take between 24 and 48 hours. Upon verification and approval of payment, you merchandise will be shipped out as soon as possible. Shipping times represent the time it normally takes your package to arrive from the day we actually send it out, not from the day you submit your order. Additionally, processing & shipping times do not include non-business days (i.e., Saturdays, Sundays, & holidays). While we maintain a huge stock of all our products, it is wise to call us for availability if your order is especially urgent.

Most delivery times take around 3 to 7 business days for delivery once the product has shipped. If you require faster shipping, please call our Customer Service Dept. or fill out the form below.

You will receive a ship notification email when your merchandise ships out. The email will contain a tracking number for you to track you order online or by calling the carrier directly. If you have not received an email and want a current update of your order status, please fill out the form below and we will try to respond to your e-mail within one business day. If your need is especially urgent we recommend you call us at 1-800-710-9939.

CONTACT US BY PHONE, MAIL or FAX

Our customer service representatives can be reached toll free at 1-800-710-9939 during Pacific Standard Times of 7:00am - 4:00pm, Monday - Friday. Saturdays from 10:00am - 2:00pm. You can also write us or fax us at the following address and fax number.

BeverageFactory.com
8060 Arjons Dr.
San Diego, CA 92126

Fax: 858-695-8363