Please inspect the exterior of the packaging for damage. Make a note of any exterior damage on the bill of lading. Carefully remove all packaging and inspect the merchandise for dents, scratches, or other shipping damage. If there is damage, call us immediately at 1-800-710-9939 before accepting delivery. Save all packaging and do not destroy boxes etc. in case of return. You have 48 hours to file a damage claim. Claims filed after 48 hours of receipt may not be honored. The Carrier will contact you to make delivery arrangements. If delivery appointments are missed, redelivery charges may apply. As always, call us if you have any problems or questions about receiving your product.