Orders are processed in the order they are received. Normal processing can take between 24 and 48 hours. Upon verification and approval of payment, your merchandise will be shipped out as soon as possible. Shipping times represent the time it normally takes your package to arrive from the day we actually send it out, not from the day you submit your order. Additionally, processing & shipping times do not include non-business days (i.e., Saturdays, Sundays, & holidays). While we maintain a huge stock of all our products, it is wise to call us for availability if your order is especially urgent.
If for some unforeseen reason, an item is no longer available or will be backordered for an extended period of time, you will be notified immediately. Most items on this website are generally available to be shipped within 1-14 business days. Once shipped, most products will arrive within 3 to 7 business days depending on the destination.
BeverageFactory.com has stringent policies when it comes to credit card screening and is dedicated to protecting our customers from credit card fraud. To protect the security of your credit card and help expedite your order, if your order is shipping to an address that is not the same as the billing address on your credit card, you may be asked to list the alternate address with your credit card company.
You can call your credit card company in advance and place an alternate address on file with your credit card to speed up the processing time of your order. Simply call the 800 number on the back of your credit card and ask the agent to add the address to the notes on your account. This note on your account authorizes purchases that are delivered to a destination other than your billing address. Failure to do so may delay the processing of your order.
Note: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. BeverageFactory.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications before accepting any order.